DrivenBus (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the DrivenBus mobile application and associated services (the “App”).

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect several types of information to provide and improve our App and services:

1.1. Personal Information

We may collect the following personal information that you provide when you sign up, use the app, or interact with our services:

• Email address
• Payment information (for purchasing tickets)

1.2. Location Data

With your consent, we may collect and use your location data to provide accurate route recommendations and nearby bus stops.

1.3. Usage Data

We may collect information about how you access and use the App, including your interactions with bus routes, schedules, and ticket purchases. This data includes:

• Device type
• IP address
• App version
• Time and date of access

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our App.
• Process your ticket purchases and payments.
• Personalize your user experience, including providing relevant route recommendations.
• Improve the performance and functionality of the App based on user feedback and data.
• Communicate with you regarding updates, offers, and customer service inquiries.
• Analyze usage patterns and behavior to enhance the App.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with payment processing, data analytics, and app functionality.
• Legal authorities if required by law to comply with legal obligations or protect the rights, property, or safety of DrivenBus, our users, or others.

4. Data Security

We take data security seriously and employ various security measures to protect your information, including encryption and secure payment processing. However, please be aware that no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Correct any inaccuracies in your personal information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Withdraw Consent: Opt out of certain data collection practices, such as location tracking.

6. Children’s Privacy

DrivenBus is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take immediate steps to delete it.

7. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review the privacy policies of these sites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DrivenBus Support

Email: support@drivenbus.io

By using DrivenBus, you acknowledge that you have read and understood this Privacy Policy.

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